Frequently Asked Questions​

We can tell you everything about DPF DELETE SHOPS

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At Dpf delete shop, we know how much your trucks mean to you. To keep the health of your truck good, we provide you with high-quality diesel kits, EGR delete kits, and delete tuner kits. We value your investments in our products, and that's why we provide a 12-month guarantee and easy return policies for wrong or faulty orders.

Beware of scams and frauds. How to detect a fraudulent seller?

We have discovered several websites that prey on innocent shoppers and defraud them. Our products are always labeled with our logo. They will take your money and send you nothing in return in some circumstances. This has instilled dread and suspicion in the community, which is understandable. It has, however, made it more difficult for small businesses like ours to grow and thrive. We are working extremely hard to create our reputation in this market and will go above and beyond to give you the constant assistance and personalized touch that our products carry.

Who are the people behind

The DPF delete shops com is owned and managed by a group of professional and hardworking teams. We are based in Canada. You can easily contact us by just shooting us an email, and we will respond to you at our earliest. We have a dedicated and talented team in the Canada that helps us with admin, logistics, and website maintenance.

Why should I buy at the DPF

Here are the things that make our business better as compared to others.


About My Order


How long does the order process take?

If you place your orders before 3 p.m EST, you can easily receive your orders on the same day. However, for the orders placed after 3 p.m, your order will take 5-7 working days to be delivered. We will also notify you once your order has left the warehouse and is ready to be delivered. In case of delay, you will be notified.


Can I submit modifications to order?

Yes, within 24 hours of placing the order. However, it will not be possible to modify the order after that as it will be ready to be shipped.


Do you offer discounts for veterans?

Yes, we do.


How can I track the status of my order?

We will send you a tracking number when your order is shipped. In addition, you can check the status of your order on our website.


I changed my mind. Can I cancel my order?

Yes, you can, but please remember that you can do it only within 24 hours after placing the order.

International Order


How do I place my order from outside the USA?

Our website is created in such a way to accept orders from all the countries, including the U.K, USA, Canada, Australia, Newzealand, and the EU. So follow the guide on the screen and enjoy our diesel kits.


What are your International shopping policies for accessory orders?

The accessories are shipped directly from the warehouse in a big box through DHL, UPS, or FedEx as per our instructions. There is no information regarding the items in the box.


How much is the tax in my country?

It is your responsibility to find the tax related to your countries. However, for major countries such as Japan, the UK, Australia, Canada, and the EU, we do know the rates.


What are your payment policies for International orders?

Our international clients can pay with cryptocurrencies, PayPal, and bank-to-bank wire transfers in US dollars. Bank-to-bank wire transactions are subject to a $50 fee.


Do I have to pay customs, import taxes, and duties?

No, we have got you covered in most countries like the UK, EU, and Canada. We take care of the custom clearances and duties. The costs are included in the price of the kits.

Shipping & Returns


Any problems with customs when shipping products

No, all of our kits are thoroughly checked and triple-verified by customs, shipping firms, and TDF management before being added to our website. As a result, all of the kits you see here are entirely legal, and we've never had any problems importing them into the United States. In addition, because we do not divulge any personal information before customs clearance, if there is a problem with customs, they will contact us instead of you.


Do you ship your products from within the USA?

Yes, we do ship our products within the USA.


Does delivery require a signature?

Yes, it does.


Is shipping free?

Yes, here at the Dpf delete shop, we offer free shipping worldwide.


Can I request a specific shipping company?

No, you cannot request a specific shipping company. We only ship through DHL, UPS, or FedEx. However, they do allow store pick-ups.


How can I track my order?

You can track your order with the tracking number we provide.


Can I return my products?

Yes, you can return your product within 30 days for a full refund.


Do you ship all over the world?

Yes, we do ship all around the world.

Costs & Payments


Do you offer the lowest price match guarantee?

Yes, we do! But this is only limited to certain situations.


What other payment methods can I use?

At the Dpf Delete shop, we constantly strive to bring you convenient payment methods to purchase our kits.

Is shipping free?

Yes, here at the Dpf delete shop, we offer free shipping worldwide.


Why are your products expensive?

Various reasons make our product stand out.


Can I use more than one credit card or payment source?

Yes, you can! Contact us via email or on our helpline, and we will guide you.


Do you accept Paypal?

Yes, we do; you ought to select the Paypal account at the checkout. You do not need to have a Paypal account to pay with Paypal.

the dpf delete shops

Buyer Beware

How to detect a fake or unreliable DPF delete seller? We learned that several websites prey on unsuspecting customers and scam them. Our logo is constantly present on our items. They will take your money and send you nothing in exchange in some instances. It's reasonable that this has generated fear and suspicion in the community. But, on the other hand, small businesses like ours have found it more challenging to develop and flourish as a result. We are working hard to establish our brand in this industry, and we will go above and above to provide you with the continuous assistance and personalized touch that our products provide.